Quality - a Factor for Competitiveness Improvement for Small and Medium Enterprises

Abstract

The impact of quality management on microeconomic systems is major. The integration into the European Economic Area requires a comprehensive process of compliance to European policies and practices, including implementation of quality management system. The dominance of the small and medium enterprises sector in the economy requires a specific action framework, the quality having a fundamental role. Only those operators who have implemented and certified a quality management system can valorize on their goods and services in the European market. Acting on the potentials` sphere, quality becomes a crucial resource for economic success. In this context, the authors aim to analyze the impact of implementation and certification of quality management on the progress of Romania small and medium enterprises in the context of diversification and globalization of the emphasis of European and world markets.