The Impact of the New Information and Communication Technologies on the Performance Control Indicators System

Abstract

Our paper emphasizes the way in which the information and communication technologies offer a real support to the managers which have a global vision on the key factors that assure business performances. The simulation of a Total Performance Scorecard reveals the advantages and opportunities of the software - Balanced Scorecard Designer in the determination of the project efficiency, based on four integrated dimensions: financial perspective, customers’ perspective, internal business perspective and organizational learning.