Six Sigma - a new approach of quality

Abstract

The term six sigma was elaborated by Motorola Corp, in the early ‘80s, after a visit in Japan. The method’s application with this name has reduced the fabrication deficiencies with 99,7%, thus, in 1998, Motorola Corp. was one of the first companies to receive The Quality National Award in USA, “Malcolm Baldrige”. Then the method was used by other companies as well, which have declared that using the six sigma method, the 3,4 deficiencies per million of opportunities level may be achieved, attaining not perfection, but almost perfection.